Customer Care & Billing: Field Activity Configuration

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Description

Field Activity Configuration is an in-depth look at SPL CC&B Field Activity functionality through control table setup, administration, and configuration. Time will be spent understanding table-driven values and their impact on the Field Activities module.

On completion of this course, participants will have configured all elements required for the common of Field Activity processing operations within a utility including defining types of field activities and how they are completed.

Learn To:
  • Create Field Activity Types
  • The Start/Stop FA Process
  • Contruct Dispatch Groups
  • Design FieldActivity Profiles

A Live Virtual Class (LVC) is exclusively for registered students; unregistered individual…

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Frequently asked questions

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Field Activity Configuration is an in-depth look at SPL CC&B Field Activity functionality through control table setup, administration, and configuration. Time will be spent understanding table-driven values and their impact on the Field Activities module.

On completion of this course, participants will have configured all elements required for the common of Field Activity processing operations within a utility including defining types of field activities and how they are completed.

Learn To:
  • Create Field Activity Types
  • The Start/Stop FA Process
  • Contruct Dispatch Groups
  • Design FieldActivity Profiles

A Live Virtual Class (LVC) is exclusively for registered students; unregistered individuals may not view an LVC at any time. Registered students must view the class from the country listed in the registration form. Unauthorized recording, copying, or transmission of LVC content may not be made.


Audience
  • Business Analysts
  • Data Modelers
  • Developer
  • Functional Implementer
  • System Analysts

Course Topics Field Activity Configuration
  • Understanding how to create field activity types
  • Attaching dispatch groups to field activity types
  • Designing field activity types profiles
  • Attaching a profile to the SP Type
  • Understanding how the system uses completed field activities to automatically activate and terminate service agreements that were awaiting fieldwork

Course Objectives
  • Describe the Field Activity creation/completion processes
  • Install meters and items from service points as a result of field activity
  • Remove meters and items from service points as a result of field activity
  • Design and attach a Field Activity Profile to the SP type
  • Activate and terminate service agreements that were awaiting fieldwork

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    There are no frequently asked questions yet. Send an Email to info@springest.com