Customer Service Excellence Course

Location type
Logo Distance Learning Centre
Provider rating: starstarstarstar_halfstar_border 7.3 Distance Learning Centre has an average rating of 7.3 (out of 3 reviews)

Need more information? Get more details on the site of the provider.

Description

Distance Learning Centres Customer Service Excellence Level 3 Course is designed for people in a wide range of service occupations wishing to develop an understanding of the importance of service excellence, and determine how to set, improve and maintain service excellence.   On successful completion of this home study course students will receive an accredited Level 3 Certificate Award issued by NCFE.

At the end of the home study courses students will be able to:

  • Understand excellent service and why it is important
  • Define service excellence
  • Identify what customers want
  • Devise a plan for service excellence
  • Deliver a service excellence project
  • Monitor and assess the e…

Read the complete description

Frequently asked questions

There are no frequently asked questions yet.  

Distance Learning Centres Customer Service Excellence Level 3 Course is designed for people in a wide range of service occupations wishing to develop an understanding of the importance of service excellence, and determine how to set, improve and maintain service excellence.   On successful completion of this home study course students will receive an accredited Level 3 Certificate Award issued by NCFE.

At the end of the home study courses students will be able to:

  • Understand excellent service and why it is important
  • Define service excellence
  • Identify what customers want
  • Devise a plan for service excellence
  • Deliver a service excellence project
  • Monitor and assess the effectiveness of the plan
  • Maintain service excellence in your organisation

On successful completion of this course, students will receive a Level 3 Customer Service Excellence Award through ABC Awards.

Technical Prerequisites Paper Based Materials1-2 Working Days (Courier Service)
There are no reviews yet.

    Share your review

    Do you have a learning experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate $1.- to Stichting Edukans.

    There are no frequently asked questions yet.