Write Professional Emails in English

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Description

When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: This is a course to help you write effective business emails in English. This course is unique because each module will provide tips on writing more professional emails as well as lessons to improve your overall English writing skills. Therefore, you will improve your grammar and vocabulary skills for email writing and also improve your cross cultural knowledge to make you more powerful and successful in your business communication. You will look at different email formats to analyze tone, formality levels, and various organizational styles. You will be able to improve your emails of introduction, announcements, requests and emails that apologize or revise a request. …

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Didn't find what you were looking for? See also: English (FCE / CAE / CPE), C/C++, French, Spanish, and Teaching Skills.

When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: This is a course to help you write effective business emails in English. This course is unique because each module will provide tips on writing more professional emails as well as lessons to improve your overall English writing skills. Therefore, you will improve your grammar and vocabulary skills for email writing and also improve your cross cultural knowledge to make you more powerful and successful in your business communication. You will look at different email formats to analyze tone, formality levels, and various organizational styles. You will be able to improve your emails of introduction, announcements, requests and emails that apologize or revise a request. In this course you will write and revise 4–5 emails, complete several comprehension quizzes and review the emails of other participants. By the end of this course, you will be able to • Improve your overall written English skills • See differences and similarities among the different email formats • Write more effective subject lines and email text • Apply various key language to different types of emails • Correct common errors such as punctuation and capitalization • Study tone and level of formality in emails • Understand how culture affects what is appropriate in a business emails • Write powerful business emails for professional needs

Who is this class for: This course is primarily designed for non-native English users who want to improve their professional email writing skills in English. The language skills reviewed in this course are mainly targeted for intermediate level. However, there are many items that any non-native English user will find helpful to improve their overall professional email communication.

Created by:  Georgia Institute of Technology
  • Taught by:  Gerry Landers, Lecturer

    Georgia Tech Language Institute
Basic Info Course 1 of 4 in the Improve Your English Communication Skills Specialization Commitment 3-4 hours/week Language English, Subtitles: French, Japanese How To Pass Pass all graded assignments to complete the course. User Ratings 4.6 stars Average User Rating 4.6See what learners said Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

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Georgia Institute of Technology The Georgia Institute of Technology is one of the nation's top research universities, distinguished by its commitment to improving the human condition through advanced science and technology. Georgia Tech's campus occupies 400 acres in the heart of the city of Atlanta, where more than 20,000 undergraduate and graduate students receive a focused, technologically based education.

Syllabus


WEEK 1


Get to Know Basic Email Writing Structures
1) Understand basic professional email structures in English. 2) Identify key things to do and things to avoid. 3) Learn how to do basic editing of punctuation and capitalization.


5 videos, 4 readings, 3 practice quizzes expand


  1. Video: Introduction to Course
  2. Discussion Prompt: Email an Introduction of Yourself to Your Course Peers
  3. Reading: Consent Form
  4. Video: DOs and DON'Ts in Professional Email
  5. Practice Quiz: Check Your Knowledge
  6. Video: Organization, Style & Editing Basics
  7. Reading: Write a Practice Email
  8. Video: Common Errors in Punctuation
  9. Practice Quiz: Check Your Knowledge
  10. Video: Common Errors in Capitalization
  11. Practice Quiz: Check Your Knowledge
  12. Reading: Additional Resources
  13. Reading: Get from The Georgia Tech Language Institute

Graded: Rewrite Kevin's Email

WEEK 2


Let's Start Writing
1) Write more effective subject lines. 2) Understand the organization of email text. 3) Write better email text.


2 videos, 1 reading, 2 practice quizzes expand


  1. Video: Write Effective Subject Lines
  2. Practice Quiz: Check Your Knowledge
  3. Video: Write Well-organized Email Text
  4. Practice Quiz: Check Your Knowledge
  5. Reading: Additional Resources

Graded: Complete Monica's Email

WEEK 3


Introduction and Announcement Emails
1) Analyze and identify the traits of introductions and announcement emails. 2) Learn and use key language for these types of emails to revise your first email.


2 videos, 1 reading, 2 practice quizzes expand


  1. Video: Overview of Introduction & Announcement Emails
  2. Practice Quiz: Check Your Knowledge
  3. Video: Key Language for Writing These Types of Emails
  4. Reading: Additional Resources
  5. Practice Quiz: Check Your Knowledge

Graded: Revise Your Introduction Email

WEEK 4


Request and Apology Emails
1) Analyze and identify the traits of request and apology emails. 2) Learn specific language associated with making request and apologies. 3) Practice focused key language.


2 videos, 1 reading, 2 practice quizzes expand


  1. Video: How to Write Request Emails
  2. Practice Quiz: Check Your Knowledge
  3. Video: How to Write Apology Emails
  4. Reading: Additional Resources
  5. Practice Quiz: Check Your Knowledge

Graded: Complete Martina's Request/Apology Email

WEEK 5


Culture Matters
1) Review cultural effects on all your email writing. 2) Learn how to distinguish different ways people communicate and how to apply these differences to email writing.


2 videos, 2 readings, 1 practice quiz expand


  1. Video: High/Low Context Communication
  2. Discussion Prompt: Communication Styles
  3. Practice Quiz: Check Your Knowledge
  4. Video: Age & Gender Considerations
  5. Reading: Additional Resources
  6. Reading: Where to go from here?

Graded: Test Your Knowledge: Correct These Emails
Graded: Write an Email to Yourself
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