Professional Skills for International Business

Location type
Logo Coursera (CC)
Provider rating: starstarstarstar_borderstar_border 6.3 Coursera (CC) has an average rating of 6.3 (out of 4 reviews)

Need more information? Get more details on the site of the provider.

Description

When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: This course provides insight into the key professional skills needed by managers at all levels of an organisation. You’ll learn key skills such as how to make a positive first impression; how to become a role model at work; effective time and resource management; and networking. This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study. If completed successfully, your certificate from this specialisation can also be used as part of the application process for the University of London Global MBA …

Read the complete description

Frequently asked questions

There are no frequently asked questions yet. Send an Email to info@springest.com

Didn't find what you were looking for? See also: Global MBA, Part time MBA, International MBA, Information Management, and Time management.

When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: This course provides insight into the key professional skills needed by managers at all levels of an organisation. You’ll learn key skills such as how to make a positive first impression; how to become a role model at work; effective time and resource management; and networking. This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study. If completed successfully, your certificate from this specialisation can also be used as part of the application process for the University of London Global MBA programme, particularly for early career applicants. If you would like more information about the Global MBA, please visit www.londoninternational.ac.uk/mba This course is endorsed by CMI

Created by:  University of London
  • Taught by:  David James, Founder and Director, DJ Learning Ltd

    University of London
Basic Info Course 1 of 6 in the International Business Essentials Specialization Commitment 4 weeks of study, 5 hours per week Language English How To Pass Pass all graded assignments to complete the course. User Ratings 4.6 stars Average User Rating 4.6See what learners said Задания курса

Каждый курс — это интерактивный учебник, который содержит видеоматериалы, тесты и проекты.

Помощь сокурсников

Общайтесь с тысячами других учащихся: обсуждайте идеи, материалы курса и помогайте друг другу осваивать новые понятия.

Сертификаты

Получите документы о прохождении курсов и поделитесь своим успехом с друзьями, коллегами и работодателями.

University of London The University of London is a federal University which includes 17 world leading Colleges. Our International Programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, search for 'London International'.

Syllabus


WEEK 1


Creating A Positive First Impression
In week one we will look at workplace relationships and communication, including making a positive first impression, collaborative stakeholder relationships, verbal and non-verbal communication, and how technology can impact on these areas.


16 videos, 18 readings expand


  1. Video: Introduction to the Course and Week 1
  2. Video: Creating A Positive First Impression
  3. Video: Interview with Claire Taylor | Making A Positive First Impression
  4. Материал для самостоятельного изучения: Ted Talk | Your Body Language Shapes Who You Are
  5. Материал для самостоятельного изучения: A Second Chance to Make the Right Impression
  6. Вопрос для обсуждения: Making A Positive First Impression
  7. Video: Cialdini's Six Principles of Influence
  8. Video: Key Concept and Case Study: Interview with Oliver James | How to Build Effective Relationships
  9. Video: Interview with Michael Davis | Building Effective Relationships
  10. Video: Interview with Claire Taylor | Collaborative Relationships
  11. Video: Gary Yukl | Building Expert Power
  12. Материал для самостоятельного изучения: Mendelow's Stakeholder Matrix
  13. Video: Mendelow's Stakeholder Matrix
  14. Материал для самостоятельного изучения: CMI Checklist | Stakeholder Analysis and Management
  15. Материал для самостоятельного изучения: CMI Checklist | Developing Trust
  16. Материал для самостоятельного изучения: Five Questions to Identify Key Stakeholders
  17. Материал для самостоятельного изучения: Tips to Build and Manage Your Stakeholder Relationships
  18. Материал для самостоятельного изучения: Building Expert Power
  19. Video: Verbal and non-verbal communication
  20. Материал для самостоятельного изучения: Albert Mehrabian
  21. Материал для самостоятельного изучения: Understanding Non-Verbal Communication
  22. Video: Choosing an appropriate communication channel
  23. Материал для самостоятельного изучения: The 7 Cs of Communication
  24. Video: Key Concept: The 7Cs of Communication
  25. Video: Case Study: Interview with Oliver James | Applications of the 7Cs of Communication
  26. Вопрос для обсуждения: Comparing Experiences of Communication
  27. Материал для самостоятельного изучения: Communicating Across Cultures
  28. Video: Communication across cultures |Interview with Andrew Harding
  29. Материал для самостоятельного изучения: Communicating in the Virtual Workplace
  30. Материал для самостоятельного изучения: Geert Hofstede
  31. Video: Global Communication | Paul Taylor
  32. Video: Week 1 Summary
  33. Материал для самостоятельного изучения: Further Reading: First Impressions
  34. Материал для самостоятельного изучения: Further Reading: Communication
  35. Материал для самостоятельного изучения: Further Reading: Relationship Building
  36. Материал для самостоятельного изучения: Further Reading: Making A Positive First Impression

Graded: Week 1 Quiz

WEEK 2


Becoming A Role Model In The Workplace



This week will introduce you to the concept of role models in the workplace, from what is involved in being a role model, to aligning professional behaviours and workplace culture. You will also be introduced to example of best practice role models at all levels of an organisation, and have the opportunity to reflect on your own professional behaviours and potential.


6 videos, 7 readings expand


  1. Video: Week 2 Introduction
  2. Video: Interview with Oliver James | Becoming A Role Model In The Workplace
  3. Материал для самостоятельного изучения: The Seven Traits of a Role Model
  4. Video: Managerial Role Models | Interview with Andrew Harding
  5. Video: Managerial Role Models | Interview with Paul Taylor
  6. Вопрос для обсуждения: Attributes of a Role Model
  7. Материал для самостоятельного изучения: How Women (and Men) Can Find Role Models When None Are Obvious
  8. Материал для самостоятельного изучения: Professional Development Is Key To Advancing Your Career
  9. Материал для самостоятельного изучения: Managing Your Career Like A Business
  10. Video: Aligning behaviour with organisational expectations
  11. Материал для самостоятельного изучения: Ken Blanchard | Create A High-Performance, Values-Aligned Culture
  12. Материал для самостоятельного изучения: Stonewall | Role Models
  13. Материал для самостоятельного изучения: Women Rising | The Unseen Barriers
  14. Video: Week 2 Summary

Graded: Change for Change's Sake?

WEEK 3


Effective Time and Resource Management
In this week we will be looking at a range of time management techniques, and how they can be applied. This week will also share ideas about how to prioritize and delegate tasks, including delegating upwards.


13 videos, 10 readings expand


  1. Video: Week 3 Introduction
  2. Video: Interview with Mary Stiasny | Efficiency
  3. Video: Interview with Jan Cameron | Prioritisation
  4. Материал для самостоятельного изучения: Remote Working | A Mixed Blessing?
  5. Материал для самостоятельного изучения: How To Defeat Procrastination
  6. Материал для самостоятельного изучения: Urgent vs Important
  7. Материал для самостоятельного изучения: Murphy's Ten Laws of Time Management
  8. Материал для самостоятельного изучения: Managing Your Time Effectively
  9. Материал для самостоятельного изучения: MoSCoW Prioritisation
  10. Video: Boddy and Buchanan
  11. Материал для самостоятельного изучения: Building collaborative relationships in four directions
  12. Video: Case Study: Interview with Stephen Hobbs | Key Stakeholders
  13. Video: Interview with Mary Stiasny | Stakeholders
  14. Video: Interview with Claire Taylor | Stakeholders
  15. Video: Interview with Graham Chase | Stakeholders
  16. Video: Case Study: Interview with Michael Davis | Stakeholder Management
  17. Video: Stakeholder Management | Interview with Paul Taylor
  18. Video: Interview with Mary Stiasny | Delegation
  19. Video: Interview with Graham Chase | Delegation
  20. Материал для самостоятельного изучения: Successful Delegation
  21. Материал для самостоятельного изучения: Empowerment
  22. Вопрос для обсуждения: Experiences of Delegation
  23. Материал для самостоятельного изучения: Further Reading: Week 3
  24. Video: Week 3 Summary

Graded: Week 3 Quiz

WEEK 4


Networking
Week four will explore networking where you will have the opportunity to reflect on your personal brand, and how social networks can help in professional networking.


13 videos, 10 readings expand


  1. Video: Week 4 Introduction
  2. Video: Key Concept: Networking
  3. Video: Case Study: Interview with Valentina Lorenzon | Key Skills in Networking
  4. Video: Interview with Claire Taylor | Networking | Part 1
  5. Video: Interview with Claire Taylor | Networking | Part 2
  6. Video: Interview with Mary Stiasny | Networking
  7. Video: Networking | Interview with Andrew Harding
  8. Материал для самостоятельного изучения: Networking Planning and Preparations
  9. Материал для самостоятельного изучения: Networking Questions
  10. Материал для самостоятельного изучения: CMI Checklist | Networking
  11. Материал для самостоятельного изучения: 3 Ways to Give and Be Proactive At A Networking Event
  12. Материал для самостоятельного изучения: 6 Ways to Convince Your Boss That Business Travel Is Important
  13. Материал для самостоятельного изучения: Susan Cain | Networking for Introverts
  14. Материал для самостоятельного изучения: Learn To Love Networking
  15. Материал для самостоятельного изучения: Further Reading: Networking
  16. Video: Networking and social media
  17. Материал для самостоятельного изучения: How To Use Social Networking
  18. Материал для самостоятельного изучения: Personal Learning Networks | It's Who You Know
  19. Video: Key Concept: An Understanding of your Personal Brand
  20. Video: Case Study: An Understanding of your Personal Brand
  21. Video: Interview with Claire Taylor | Personal Brand
  22. Вопрос для обсуждения: Personal Brand
  23. Video: Case Study: Interview with Valentina Lorenzon | Personal Brand
  24. Video: Summary of Week 4 and the Course

Graded: The Importance of Delegation
There are no reviews yet.

Share your review

Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate $1.- to Stichting Edukans.

There are no frequently asked questions yet. Send an Email to info@springest.com