Leadership and Influence

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Description

When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: The only thing you get to change is yourself, and in the prerequisites to this course we’ve given you real tools to do that. Now, use those tools to influence the course of your future, your team's future, and your organization's future. Make a plan for yourself that will help you help others, and learn skills to make it happen. Listening and being sure of your values underpins everything that comes with professional influencer and leadership soft skills. We’ll go on to look at self-assessment and leadership planning, negotiation, addressing and resolving conflict, and successfully identifying and promoting circumstances you want. After this course, you will be able t…

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Didn't find what you were looking for? See also: Listening, Leadership, Business Law, Economics, and Project Management.

When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: The only thing you get to change is yourself, and in the prerequisites to this course we’ve given you real tools to do that. Now, use those tools to influence the course of your future, your team's future, and your organization's future. Make a plan for yourself that will help you help others, and learn skills to make it happen. Listening and being sure of your values underpins everything that comes with professional influencer and leadership soft skills. We’ll go on to look at self-assessment and leadership planning, negotiation, addressing and resolving conflict, and successfully identifying and promoting circumstances you want. After this course, you will be able to: - state your own mission and plan with confidence - negotiate and persuade - deal with difficult people - contribute to crafting a working environment you want to work in The prerequisites for this course are Courses One and Two of the Specialization "Professional IQ: Preventing and Solving Problems at Work".

Created by:  University of Illinois at Urbana-Champaign
  • Taught by:  C. K. Gunsalus, Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

Basic Info Course 3 of 4 in the Professional IQ: Preventing and Solving Problems at Work Specialization Level Beginner Language English How To Pass Pass all graded assignments to complete the course. User Ratings 4.9 stars Average User Rating 4.9See what learners said Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

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University of Illinois at Urbana-Champaign The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs.

Syllabus


WEEK 1


Course Orientation
You will become familiar with the course, your classmates, and our learning environment. The orientation will also help you obtain the technical skills required for the course.


2 videos, 5 readings, 1 practice quiz expand


  1. Video: Course Overview: Becoming a Leader
  2. Video: 2MC: Reverse Engineering
  3. Reading: Syllabus
  4. Reading: About the Discussion Forums
  5. Reading: Glossary
  6. Practice Quiz: Orientation Quiz
  7. Reading: Updating Your Profile
  8. Discussion Prompt: Getting to Know Your Classmates
  9. Reading: Social Media


Week 1: Becoming a Leader
Find out what it can be like to make the transition into a leadership role. Learn how your values and branding are essential in this transition.


21 videos, 2 readings, 3 practice quizzes expand


  1. Reading: Week 1 Overview
  2. Reading: Week 1 Resources and References
  3. Video: 1.1.1 What Is a Leader?
  4. Video: 1.2.1 2MC: Valet Parking
  5. Video: 1.3.1 What Is Leadership?
  6. Video: 1.3.2 2MC: Safety Violations
  7. Video: 1.3.3 Leaders Come in Different Packages
  8. Video: 1.3.4 Leadership Is Than a Title
  9. Video: 1.3.5 Leaders Are Learners
  10. Video: 1.3.6 Leaders Keep Improving
  11. Practice Quiz: Lesson 1-3 Practice Quiz
  12. Video: 1.4.1 How Do You Become A Leader?
  13. Video: 1.4.2 2MC: Your Nephew’s Company
  14. Video: 1.4.3 Act Ahead of Where You Are
  15. Video: 1.4.4 Planning for Leadership
  16. Video: 1.4.5 Experts Comment: Transitions
  17. Video: 1.4.6 Experts Comment: Your Nephew's Company
  18. Practice Quiz: Lesson 1-4 Practice Quiz
  19. Video: 1.5.1 What Leaders Do
  20. Video: 1.5.2 2MC: Your Friend’s Future
  21. Video: 1.5.3 Leaders Pick the Hardest Things
  22. Video: 1.5.4 Share Glory
  23. Video: 1.5.5 Remember How You Say It
  24. Video: 1.5.6 Experts Comment: Your Friend's Future
  25. Practice Quiz: Lesson 1-5 Practice Quiz
  26. Video: 1.6.1 Experts Comment: Valet Parking
  27. Discussion Prompt: Week 1 Discussion

Graded: Week 1 Quiz
Graded: Week 1 - Peer Reviewed Assessment

WEEK 2


Week 2: Influence, Persuasion, and Negotiation
Learn how influence and persuasion are key to leadership and some essentials negotiation concepts and skills. Explore more about effective communication.


22 videos, 2 readings, 3 practice quizzes expand


  1. Reading: Week 2 Overview
  2. Reading: Week 2 Resources and References
  3. Video: 2.1.1 Influence, Persuasion, and Negotiation
  4. Video: 2.2.1 2MC: Sell Vaporware
  5. Video: 2.3.1 Influence and Negotiation
  6. Video: 2.3.2 2MC: Billing Error
  7. Video: 2.3.3 Speaking Credibly
  8. Video: 2.3.4 Negotiation in Depth
  9. Video: 2.3.5.1 Interests vs Positions
  10. Video: 2.3.5.2 Experts on Negotiation
  11. Video: 2.3.6 Experts Comment: Billing Error
  12. Practice Quiz: Lesson 2-3 Practice Quiz
  13. Video: 2.4.1 Using What You Already Know
  14. Video: 2.4.2 2MC: The Tennis Pro and the Airline Pilot
  15. Video: 2.4.3 Stages of Negotiation
  16. Video: 2.4.4 Errors in Negotiators’ Frames
  17. Video: 2.4.5 My Friend's Car
  18. Video: 2.4.6 Experts Comment: The Tennis Pro and the Airline Pilot
  19. Practice Quiz: Lesson 2-4 Practice Quiz
  20. Video: 2.5.1 Negotiation Skills at Work
  21. Video: 2.5.2 2MC: Gift or Bribe?
  22. Video: 2.5.3 Interests, Rights, and Power
  23. Video: 2.5.4 Applying the IRP Model
  24. Video: 2.5.5 Keep Learning as a Negotiator
  25. Video: 2.5.6 Experts Comment: Gift or Bribe?
  26. Practice Quiz: Lesson 2-5 Practice Quiz
  27. Video: 2.6.1 Experts Comment: Sell Vaporware
  28. Discussion Prompt: Week 2 Discussion

Graded: Week 2 Quiz
Graded: Week 2 - Peer Reviewed Assessment

WEEK 3


Week 3: Difficult Conversations as a Leader
Develop skills for tackling difficult conversations, including giving and getting feedback and handling complaints.


22 videos, 2 readings, 3 practice quizzes expand


  1. Reading: Week 3 Overview
  2. Reading: Week 3 Resources and References
  3. Video: 3.1.1 Difficult Conversations as a Leader
  4. Video: 3.2.1 2MC: Business Introductions
  5. Video: 3.3.1 Leaders: Expect Difficult Conversations
  6. Video: 3.3.2 2MC: Reference Calls
  7. Video: 3.3.3 Learn What Pushes Your Buttons
  8. Video: 3.3.4 Preparing for Difficult Conversations
  9. Video: 3.3.5 Delivering Bad News
  10. Video: 3.3.6 Experts Comment: Reference Calls
  11. Practice Quiz: Lesson 3-3 Practice Quiz
  12. Video: 3.4.1 Getting and Giving Feedback
  13. Video: 3.4.2 2MC: Conflict at Work
  14. Video: 3.4.3 Feedback Is a Gift
  15. Video: 3.4.4 Giving Feedback
  16. Video: 3.4.5 Giving Hard Feedback
  17. Video: 3.4.6 Feedback: Going Visual
  18. Video: 3.4.7 Experts Comment: Conflict at Work
  19. Practice Quiz: Lesson 3-4 Practice Quiz
  20. Video: 3.5.1 Complaint-Handling Guidelines
  21. Video: 3.5.2 2MC: Side Business
  22. Video: 3.5.3 Preparation Is Key
  23. Video: 3.5.4 Complaint-Handling Guidelines, Part One
  24. Video: 3.5.5 Complaint-Handling Guidelines, Part Two
  25. Video: 3.5.6 Applying the Guidelines: Side Business
  26. Practice Quiz: Lesson 3-5 Practice Quiz
  27. Video: 3.6.1 Applying the Guidelines: Business Introductions
  28. Discussion Prompt: Week 3 Discussion

Graded: Week 3 Quiz
Graded: Week 3 - Peer Reviewed Assessment

WEEK 4


Week 4: It’s Your Life - Live it Well
Pull together skills and knowledge from throughout the courses while examining the importance of your alignment and fit in an organization. Reflect on the importance of learning as a leader and plan for what happens next in your professional career.


26 videos, 2 readings, 3 practice quizzes expand


  1. Reading: Week 4 Overview
  2. Reading: Week 4 Resources and References
  3. Video: 4.1.1 It’s Your Life, Live it Well
  4. Video: 4.2.1 2MC: Sneak a Peek
  5. Video: 4.3.1 Alignment and Fit
  6. Video: 4.3.2 2MC: Include Late Submissions?
  7. Video: 4.3.3 Finding a Fit
  8. Video: 4.3.4 How Do You Discover Organizational Culture?
  9. Video: 4.3.5 Experts Comment: Alignment
  10. Video: 4.3.6 Experts Comment: Include Late Submissions
  11. Practice Quiz: Lesson 4-3 Practice Quiz
  12. Video: 4.4.1 Play the Long Game: Integrity Mindset
  13. Video: 4.4.2 2MC: Conference Giveaway
  14. Video: 4.4.3 Add Value with Your Mindset
  15. Video: 4.4.4 Enoughness
  16. Video: 4.4.5 Leaders Set the Tone
  17. Video: 4.4.6 Blowing the Whistle
  18. Video: 4.4.7 Experts Comment: Conference Giveaway
  19. Practice Quiz: Lesson 4-4 Practice Quiz
  20. Video: 4.5.1 Your Values and Choices
  21. Video: 4.5.2 2MC: Mind Your Own Business?
  22. Video: 4.5.3.1 Your Values, Revisited, Part One
  23. Video: 4.5.3.2 Your Values, Revisited, Part Two
  24. Video: 4.5.4 Your Brand, Revisited
  25. Video: 4.5.5 Your Professional IQ
  26. Video: 4.5.6 Experts Comment: Mind Your Own Business?
  27. Practice Quiz: Lesson 4-5 Practice Quiz
  28. Video: 4.6.1 Tying it All Together: Sneak a Peek
  29. Video: 4.7.1.1 Experts Comment: Reverse Engineering
  30. Video: 4.7.1.2 Experts Comment: The Essence of Professional IQ
  31. Video: 4.7.2 Coming Back to Values; Learning Moving Forward
  32. Discussion Prompt: Week 4 Discussion

Graded: Week 4 Quiz
Graded: Week 4 - Peer Reviewed Assessment
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